Doors by Family
Doors by Configuration
INTERIOR AND ACCESS DOOR WARRANTY
THE DOOR DISTRICT®, warrants that the THE DOOR DISTRICT® branded products are interior doors fabricated with the best technology. We certify that our products meet high quality standards, with selected raw material and an excellent production process, free from manufacturing defects in material and workmanship, for a period of (2) years from the invoice date.
INSTALLATION AND MAINTENANCE RECOMMENDATIONS
These doors are fabricated to be installed in interiors.
■ Our doors are fabricated for indoors.
■ They should be stored on covered sites with no sun exposure, humidity or extreme weather.
■ Install your door immediately after you unpack it.
■ Do not install your doors on unfinished projects.
■ Every door should use three (3) hinges minimum.
■ Pre finish and finish both sides of the door including the four edges before installed.
■ Set the lock after door is installed.
■ Our doors have two lateral wood reinforcements for lock placements, adaptable to any type of lock.
■ Their storage should be in horizontal piles of doors distanced 15 cm from the floor.
■ We recommend that the door should install it an expert.
■ This product was designed for indoor use only, do not expose directly to water or other liquids. Any trace of humidity void the warranty.
■ The warranty of the door is valid for (2) years calendar since the invoice date and it may be replaced if the wood or skin suffers any distortions in its shape or proportion for the lack of gluing.
■ The warranty becomes valid only if the maintenance recommendations are put into practice and the damaged cause is determined under a technical concept of an expertise designated by THE DOOR DISTRICT®.
■ THE DOOR DISTRICT® grants exclusively the doors, this warranty is not transferable to other elements installed in our doors such as hinges, locks, railings or glass inserts.
■ Our doors have a traceable seal that should be given when reporting any damage in order to require the warranty.
■ THE DOOR DISTRICT® commits to receive any inquiry from final users through a formal request, which will be attended and evaluated through the customer service of the distributor in a period of time of (30) days calendar since the moment the complaint is issued.
■ In the case that the product has been determined as defective THE DOOR DISTRICT® will proceed to furnish a replacement door, repair the door or refund the original purchase price.
■ THE DOOR DISTRICT® will not be liable for special incidental or consequential damages.
For all effects the Company THE DOOR DISTRICT® is not responsible for:
■ Mistreated product by users.
■ Doors that their basic structure have been modified or altered from their original dimensions.
■ No coverage for damages caused by extreme weather in the installation zone, deterioration through use or natural variations in color or wood texture such as wood grains or knots.
■ The curve distortion in the skin board is considered a defect when it is more than 1/4” (6mm).
■ This warranty is good until the door is painted or manipulated by a third party.
■ Inclination of the jamb where the door is hanged.
■ Damage of the product caused by the assembly or inappropriate installation.
■ Inconvenient in the structural integrity caused by inappropriate assembly of the door complements such as (jambs, hinges, locks, casings)or not suitable size of the door.
■ Any Product that is over forty-three feet (3') in width and/or eight-feet (8) in height.
Thank you for using THE DOOR DISTRICT® products.
All other brand products distributed by THE DOOR DISTRICT® will be warrant by they manufactures, we can help you process those warranty if that´s the case, but warranty regulations will be dictated by brand manufactures.